In-vehicle onboarding that makes every driver feel in control

Whether it’s the first ride or a new vehicle model, provide guidance with IVO — directly from the head unit or mobile app.

Drivers often feel lost, even in cars they’ve owned for years. You don’t hear from all of them, but some end up calling for assistance. This issue hits automakers, mobility services, and fleet operators hard. The fallout? Safety systems left untouched, higher accident risks, more support calls, and controls getting worn out way too soon.

The data only highlights the large scale of the vehicle familiarization problem.

30%

of US drivers don’t know the most important in-car warning signals

74%

of drivers don’t use active driver assistance

50%

of drivers learned their cars’ ADAS features only on their own

~30%

of car rental customers feel lost during their first drive

More than just an onboarding app

IVO is an AI-powered onboarding system available directly inside the car or via a mobile app. It can adapt to each car, truck, or van — guiding users through everything from vehicle unlocking and driving to charging and feature activation.

IVO prevents human errors, reduces customer service workload, and makes your fleet smarter and easier to use — whether you’re onboarding a rental customer, a new truck driver, or a dealership visitor.

Voice assistant

Built to work from the head unit, IVO’s voice assistant gives drivers clear answers the moment they need them, with no visual distractions.

Want to connect your phone? Charge the car? No need for owner manuals. No need to call support. Just say: “Hey IVO, how do I charge?”.

It explains alerts, guides you through model-specific features, and reacts when the system notices something wrong — like low tire pressure or engine trouble.

Context analysis powered by AI

IVO knows when to speak — and what to say. Its machine learning engine analyzes the vehicle, surroundings, and driver behavior in real time. The system triggers guidance exactly when it’s needed.

Faced with heavy traffic? It suggests activating the driver assistance system.
Fatigued driving? It prompts you to find the nearest stop to rest.
Low fuel? It names the fuel type, location, and how to open the tank.
Parking? It offers help before you ask.

Augmented tour in a mobile app

The AR mobile app walks users through real-world actions — from how to open a keyless car to adjusting the AC or understanding how to unlock the fuel cap. It’s intuitive, visual, and designed for users who want to feel confident, not overwhelmed.

By pointing the in-app camera at certain controls — like the dashboard, steering wheel, or fuel cap area — drivers get instant on-screen explanations.

Deploy the IVO app as a standalone solution or make it part of your connected vehicle, carsharing, or rental app.

Content management system

IVO’s backend includes a content management system for creating, editing, and pushing onboarding flows in real time — no developer support required. Tailor walkthroughs per brand, model, or location.

Update the content remotely across your entire fleet. Add or modify voice assistant prompts and upload instructions enhanced with photos and videos to be accessible through the IVO guides.

Tailored for the toughest onboarding challenges of the mobility industry

Regardless of the vehicle usage period, IVO gives a variety of operational and strategic benefits for businesses, their customers, drivers, and stakeholders.

Automotive OEMs

IVO is designed to run natively from the infotainment system and scale across your model range. Upload feature content once and adapt it for different vehicles — from EVs to premium ICE models. IVO also connects with an AR mobile app, extending guidance beyond the cockpit.

Instead of jumping between owner manuals, video tutorials, or FAQs, with IVO, drivers get a unified experience — tailored to different users, across generations.

Reduce driver confusion across new models
Increase adoption of advanced systems
Promote subscription-based features
Build brand loyalty with personalized in-car experiences
Use behavioral insights to deliver data-driven assistance

Car rental & carsharing companies

As your fleet grows, so does confusion and friction for your customers. “Where’s the key?” “How do I charge this?” “Why’s it beeping?” “How do I pair my iPhone?” One-size-fits-all FAQs and basic tutorials just don’t cut it — people end up calling.

Make IVO work as part of your app or the cockpit, delivering real-time, model-specific guidance. Help renters start, drive, charge, and return vehicles smoothly.

Deliver answers to drivers’ questions before they become support tickets
Take the headache out of renting EVs and make them easy to use
Prevent misuse of features, cut damage-related costs, and reduce vehicle downtime by up to 10%
Help renters report car condition clearly at return

Transportation companies

Today’s trucks are packed with advanced tech — from smart gearboxes to adaptive cruise control and camera-based systems. But drivers often switch brands or rotate mid-contract. IVO gives them step-by-step guidance right inside the cab or app, tailored to each vehicle model. No more guesswork, no more calls. Just faster, safer handovers.

Accelerate driver onboarding and help them master modern vehicles, regardless of experience
Replace slow, error-prone checklists with digital forms
Offer quick guidance for on-the-go questions with the help of a voice assistant
Improve fuel efficiency with gear-shifting tips and system walkthroughs
Prevent accidents by enforcing correct use of safety systems and reducing errors linked to driver fatigue
Minimize maintenance costs by preventing damage from system misuse

Dealers

Test drives, vehicle handovers, after-sales support — your team does it all. But today’s cars come with dozens of features that customers barely notice or use. IVO delivers tailored guidance right through your branded app, helping customers explore the car confidently without overwhelming your staff.

Enhance the test drive experience with instant, in-car guidance
Reduce staff time spent explaining features repeatedly
Increase feature adoption and boost customer satisfaction
Reduce post-sale support calls caused by basic misunderstandings
Promote features — including the subscription-based ones — through in-car education
Build brand trust by offering a digital service that feels modern and personalized

Recognition

Got any questions?

How can I get IVO to work in my vehicles?

IVO can be integrated into your existing infotainment system or work as a standalone mobile solution. We’ll help you define the best deployment path based on your fleet.

How do I install the IVO mobile app?

IVO is available as a standalone app on the App Store and Google Play, but only for a couple of car models. If you are willing to test the product, please contact us.

For automotive brands, transportation companies, and mobility providers, we offer IVO as a white-label solution or SDK to integrate into the existing app. Our team helps with full integration, branding, and deployment.

Is the onboarding customizable for different car models?

Yes. IVO supports model-specific instructions that can be customized in any way you want, so each user gets relevant guidance for the exact vehicle they’re using.

Can IVO work for vehicles beyond cars?

Absolutely. IVO is designed to work for different types of vehicles, including trucks, vans, buses, scooters, agricultural machinery, and even boats. It adapts the onboarding experience to the vehicle’s systems and use cases, whether it’s land, water, or mixed fleets.

Born from years of automotive expertise

Created by Bamboo Apps, a leading Estonian software development company, IVO embodies over a decade of the team’s experience in shaping intelligent solutions for automotive and mobility leaders.

Ready to simplify onboarding?

Let us show you how IVO can cut confusion and improve driver experience across your fleet.